The Seven Ups of Happiness

The Seven Ups of Happiness

Based on his wise and witty new book, culture consultant and humorist Scott Christopher shares Seven UPs that anyone can master to happily manage at work and home. Sharing concepts like dealing with others with integrity and authenticity (the UP and UP), the...
Customer Service and the Levity Effect

Customer Service and the Levity Effect

Real ‘people’ skills and a levity attitude are critical to superb client care. In another compelling and hilarious keynote presentation, Scott Christopher reveals the keys to customer service that cement brand loyalty. The basic principles revealed in The Levity...
The Daily Carrot Principle

The Daily Carrot Principle

Employee recognition done right. Got carrot-phobia? Do you think that recognizing your employees will distract you and your team from more serious business, create jealousy, or make you look soft? Think again. The Daily Carrot Principle shows that the relationship...
People People

People People

LEARNING TO PUT ‘PEOPLE FIRST’ AND WHY YOU SHOULD EVEN CARE Are you a ‘People’ Person? And why does it matter? In an increasingly competitive business climate, People People provide more tangible value to a company than ever before. Why? As...